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Terms and Conditions: Fair and Transparent

These Terms and Conditions ("Terms") govern your use of WhatsDiscuss ("we", "us", or "our") and constitute a legally binding agreement between you and WhatsDiscuss. Please read these Terms carefully before using our services.

Acceptance of Terms:

By accessing or using WhatsDiscuss services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to any part of these Terms, you may not use our services. Continued use of WhatsDiscuss after any modifications to the Terms constitutes your acceptance of those changes.

Definitions:

    "Services": Refers to any services or features provided by WhatsDiscuss, including chatbot creation, messaging automation, and related tools.

    "User" or "You" Refers to any individual or business entity accessing or using WhatsDiscuss.

    "Content" Refers to all information, data, text, images, and other materials provided by WhatsDiscuss or uploaded by users.

Eligibility:

To use WhatsDiscuss services, you must:

  • • Be at least 18 years old or have the legal authority to enter into these Terms.
  • • Use the services in compliance with all applicable laws and regulations, including local, state, national, and international laws.

By using our services, you confirm that you meet the eligibility criteria mentioned above. If you are using WhatsDiscuss on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

User Account and Security:

To use certain features of WhatsDiscuss, you may be required to create an account. When creating an account:

  • • You agree to provide accurate, current, and complete information.
  • • You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.
  • • You agree to notify WhatsDiscuss immediately of any unauthorized use of your account or any other breach of security.

We reserve the right to terminate or suspend your account at any time if we suspect that you have violated these Terms or engaged in unlawful activities.

User Responsibilities:

You, as a user of WhatsDiscuss, agree to:

  • • Use the services only for lawful purposes.
  • • Ensure that all data uploaded or transmitted via the services does not violate the rights of any third party, including intellectual property or privacy rights.
  • • Avoid any actions that could damage, disable, overburden, or impair the services or interfere with others’ use and enjoyment of the services.

Prohibited activities include, but are not limited to:

  • • Uploading, posting, or transmitting any unlawful, harmful, or offensive content.
  • • Attempting to gain unauthorized access to WhatsDiscuss servers or networks.
  • • Using the services to send spam or other unsolicited communications.

Payments, Fees, and Refunds:

If you subscribe to any paid features of WhatsDiscuss, you agree to:

  • • Pay all applicable fees and taxes associated with your subscription or usage of the services.
  • • Provide accurate and current payment information, which is necessary to process transactions.
  • • Allow WhatsDiscuss to charge your payment method for the services provided.

All fees paid to WhatsDiscuss are non-refundable. This includes, but is not limited to, subscription fees, one-time payments, and any other charges related to the use of our services. We do not offer refunds or credits for any partially used or unused subscription periods, unless explicitly required by applicable law.

You may choose to cancel your subscription at any time, but no refunds will be provided for the remainder of your billing period. After cancellation, you will continue to have access to the services until the end of your current subscription period.

Intellectual Property:

All content available through WhatsDiscuss, including but not limited to text, graphics, logos, icons, software, and trademarks, is protected under applicable intellectual property laws. This content belongs exclusively to WhatsDiscuss or its licensors. You agree not to copy, distribute, reproduce, or create derivative works from any part of our services without express written consent from WhatsDiscuss.

You retain ownership of any content that you upload or transmit via our services. However, by using the services, you grant us a non-exclusive, royalty-free, perpetual, and transferable license to use, display, and distribute such content as needed to provide the services.

Data Privacy and Security:

Your privacy is important to us. WhatsDiscuss complies with applicable data protection laws and takes reasonable measures to safeguard user data. For details on how we collect, use, and store your personal information, please refer to our Privacy Policy.

By using WhatsDiscuss, you consent to the collection and use of your information as described in our Privacy Policy.

Data Ownership and Processing:

You own any data and content that you provide via WhatsDiscuss. By using our services, you authorize WhatsDiscuss to process this data on your behalf in accordance with our Privacy Policy. We do not claim ownership over your content, but you grant us the rights to access and utilize it for service-related purposes.

For users accessing the WhatsApp Business API through WhatsDiscuss, your data will also be subject to the terms defined by WhatsApp and Meta. Please review their terms, such as:

Termination and Suspension:

WhatsDiscuss reserves the right to suspend or terminate your access to our services without notice or liability if you:

  • • Breach these Terms or any other policies applicable to your use of our services.
  • • Engage in any fraudulent or illegal activities.
  • • Fail to pay applicable fees.

Upon termination, your account will be deactivated, and you will lose access to all data and content within your account.

Third-Party Terms and Conditions:

In addition to these Terms, if you are using WhatsDiscuss to access WhatsApp services via the WhatsApp Business API, you must also comply with the terms and conditions set by Meta. Below are the additional agreements you must adhere to:

By using WhatsDiscuss, you confirm that you have read, understood, and agree to comply with these additional terms governing your use of WhatsApp services.

Disclaimers:

WhatsDiscuss provides the services "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the services will be uninterrupted, error-free, or free of viruses or harmful components.

Limitation of Liability:

To the fullest extent permitted by law, WhatsDiscuss and its affiliates shall not be held liable for:

  • • Any indirect, incidental, special, or consequential damages resulting from the use of or inability to use our services.
  • • Any errors, bugs, or interruptions in our services.
  • • Loss of data or damage to systems as a result of your use of our services.

Our total liability in relation to any claim arising out of or relating to the use of our services shall not exceed the amount you have paid for the services in the 12 months preceding the event giving rise to such liability.

Indemnification:

You agree to indemnify, defend, and hold harmless WhatsDiscuss, its affiliates, officers, and employees from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

  • • Your use or misuse of the services.
  • • Your violation of any third-party rights, including intellectual property rights.
  • • Your breach of these Terms or any other agreement or policy applicable to your use of WhatsDiscuss.

Governing Law:

These Terms shall be governed and interpreted in accordance with the laws of India. You agree that any legal disputes or claims arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in India.

Modifications to Terms:

We reserve the right to amend or update these Terms at any time, at our sole discretion. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the Terms periodically for any updates. Continued use of WhatsDiscuss services after any modifications indicates your acceptance of the revised Terms.

Miscellaneous:

  • Entire Agreement: These Terms, together with any additional policies or guidelines referred to herein, constitute the entire agreement between you and WhatsDiscuss regarding the use of the services.
  • Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
  • Waiver: The failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Contact Us:

If you have any questions, concerns, or feedback regarding these Terms or the use of WhatsDiscuss, please feel free to contact us at support@whatsdiscuss.in.

These Terms were last updated on 17 September 2024.