WhatsDiscuss fits into any field seamlessly
Appointment Booking
Easy Appointment Scheduling
Let customers book appointments directly through WhatsApp. Service-based businesses like salons or clinics can offer customizable slots for available days and times, reducing no-shows and making the booking process convenient and seamless for customers, all within the chat.
Promotional Campaigns
Targeted Offers and Discounts
Send special offers, discounts, or new product updates directly to customers via WhatsApp. Use interactive templates like carousels or limited-time offers (LTO) to encourage quick action, boosting sales and customer engagement through targeted, personalized messaging.
Order Tracking and Updates
Real-Time Order Updates
Automatically update customers on their order status through WhatsApp, from order confirmation to delivery notifications. This reduces customer inquiries, keeps them informed throughout the process, and builds trust by ensuring they know exactly when to expect their order.
Feedback Collection
Simple Customer Feedback
Collect customer feedback easily with WhatsApp forms after a purchase or service. Use checkboxes, text fields, and more to gather insights on customer satisfaction. Businesses can quickly analyze responses and make improvements based on real-time feedback, all through a simple, familiar chat experience.
E-Commerce Customer Support
24/7 Customer Assistance
Provide 24/7 customer support for online stores through WhatsApp chatbots. Answer customer questions about products, orders, and returns instantly, or transfer to live agents when needed. This makes the support process faster, reduces workload, and improves customer satisfaction.
Product Showcasing
Interactive Product Display
Display multiple products or services using WhatsApp’s carousel templates. Customers can scroll through images or videos, read descriptions, and make buying decisions all within one interactive message, making it easy for businesses to promote products and increase sales directly from the chat.
Event Registrations
Effortless Event Sign-Ups
Simplify event registrations by letting customers sign up through WhatsApp forms. This works great for webinars, workshops, or events. Businesses can send confirmation messages and reminders automatically, ensuring better participation and reducing manual work.
Online Payments
Seamless In-Chat Payments
Allow customers to pay directly within WhatsApp by integrating payment gateways like Razorpay or PayU. This makes transactions quicker and easier, as customers can complete payments without leaving the chat, improving convenience and boosting conversion rates for businesses.
Contact us to know more about how WhatsDiscuss can help you in your field