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Dashboard Overview

The Dashboard Overview provides a summary of your account, with easy access to features like clients, chatbots, broadcasts, WhatsApp setup, health status, and recent messages, all in one central hub.


The WhatsDiscuss Dashboard provides a centralized view of your account, activity, and quick navigation options. Here's a detailed look at the key sections:

Welcome Section

A personalized greeting displaying your Name, giving you a warm start to your WhatsDiscuss experience.

Subscription & Credits

  • Subscription Card – View your current subscription plan, whether you're on a free trial or an active paid plan.
  • Credits Card – Displays your available credits for marketing, utility, authentication, or service messages.

Record Navigation Cards

These four cards provide quick access to key areas of your business, along with real-time counts:

  1. Clients – View the number of clients you're managing.
  2. Chatbots – See how many chatbots you've created.
  3. Broadcasts – Track the number of broadcasts you've sent or scheduled.
  4. Groups – Shows how many groups you've set up for easier management.

Icon-Only Navigation Cards

Quick links to essential features of WhatsDiscuss:

  • WhatsApp Account – Manage and link your WhatsApp Business Account.
  • Phone Numbers – View and manage connected phone numbers.
  • Message Templates – Create and manage message templates for faster communication.
  • WhatsApp Flows – Available if business verification and plan requirements are met.
  • Product Catalog – Manage your product catalog if included in your plan.
  • Inventory – Handle inventory management if linked to your catalog.
  • Booking Slots – Manage and view available booking slots.
  • Chats – Access ongoing chats with customers.
  • Agents – Control team access and manage agents' permissions.

You can access up to six of these navigation cards at a time, depending on your plan and activated features.

Health Status

The Health Status section helps you monitor the core connection statuses of your WhatsDiscuss account:

  • WhatsApp Number Verified – Confirmation that your WhatsApp number has been verified.
  • WhatsApp Business Account Connected – Indicates if your WhatsApp Business Account (WABA) is properly connected.
  • FB Business Portfolio Verified – Shows the status of your Facebook Business verification.
  • WhatsApp Profiles – Displays how many WhatsApp profiles are connected to your account: "You have {{number of WhatsApp profiles}} WhatsApp profiles."

Recent Messages

The Recent Messages section provides a snapshot of the last three customer chats, allowing for quick access to recent conversations. You can click any message to instantly resume the conversation.

Last updated on Friday, December 13, 2024 at 3:37 PM IST