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Update WhatsApp Profile Commerce Settings

Learn how to manage the display of the catalog and cart buttons in your WhatsApp Business profile.


To effectively manage your commerce settings on WhatsApp, follow these simple steps to customize the visibility of your catalog and cart buttons.

  1. Open WhatsApp Profiles Screen:
    To access and update your commerce settings, follow these steps:
    • Click on the Icon Navigation Card featuring the Phone icon on your dashboard.
    • Alternatively, navigate through the drawer menu by selecting WhatsApp Business Account and then WhatsApp Profiles.
  2. Select the WhatsApp Profile:
    Find the WhatsApp profile for which you want to manage commerce settings:
    • Hold the WhatsApp Profile you wish to edit.
    • In the opened card, click on the tile labeled Commerce Settings.
  3. Manage Commerce Settings:
    On the Commerce Settings screen, you will find switch fields to control the visibility of the catalog and cart buttons:
    • Catalog visible?: Swipe the switch to enable or disable the catalog button on your profile.
    • Cart enabled?: Swipe the switch to enable or disable the cart button on your profile.

Your changes will be reflected on your WhatsApp Business profile once saved.