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About WhatsApp Flows

Learn about WhatsApp Flows and how they can help you build engaging forms for your customers on WhatsApp.


WhatsApp Forms (formerly WhatsApp Flows) allows businesses to create structured, interactive conversations with customers. It offers a simple way to guide users through a process without the need for complex forms or questionnaires.

With WhatsApp Forms, businesses can easily collect customer data and provide personalized experiences. This makes it a great alternative to Google Forms, offering a more engaging and conversational way to interact.

Using WhatsApp Forms, businesses can capture leads, book appointment, and gather feedback through a series of easy-to-follow steps. This approach simplifies communication and enhances the customer experience.

Overall, WhatsApp Forms bring clarity and efficiency to business messaging. It combines the familiarity of WhatsApp with the structure needed for effective customer interactions.