Doctor Appointment Booking
The Doctor Appointment Booking feature of WhatsDiscuss streamlines the appointment scheduling process for both patients and clinic staff. This feature allows for seamless communication and efficient management of appointments, ensuring a smooth experience for everyone involved.
Key Features
Patient Booking via WhatsApp
Patients can easily book their appointments using WhatsApp, allowing for quick and convenient scheduling without the need for phone calls or in-person visits.
Clinic Assistant Booking
Clinic assistants can book appointments effortlessly using either the WhatsDiscuss App or the Web interface, enabling staff to manage schedules efficiently and provide better patient support.
Flexible Date Management
Manage the first and last appointment booking dates with ease. This flexibility allows clinics to set specific time frames for appointments, adapting to their unique scheduling needs.
Flexible Slot Time
Customize appointment durations to fit your practice. Choose from options such as 5 minutes, 7 minutes, 10 minutes, or set any preferred duration that suits your workflow.
Availability Management
Set specific availability for bookings on chosen weekdays, and easily mark certain times as unavailable, such as during lunch breaks or meetings, ensuring that patients can only book when doctors are available.
Update Booking Status
Doctors or clinic assistants can quickly update the status of appointments using the App or Web interface. This feature keeps both patients and staff informed about any changes to their appointments.
Multiple Location Management
For doctors with multiple practice locations, this feature allows for specifying different locations and setting unique available times for each one, providing flexibility and better service to patients.
Multi-Platform Access
WhatsDiscuss is accessible as a mobile app or through any web browser, offering multi-platform access. This ensures that both patients and clinic staff can manage appointments conveniently from their preferred devices.
Requirements
To use the Doctor Appointment Booking feature, you will need:
- WhatsDiscuss Professional, WhatsDiscuss Business, or WhatsDiscuss Business Plus: One of these plans is required for full access to the feature.
- Verified Facebook Business Portfolio: Since appointment booking is based on WhatsApp Flows, a verified Facebook business portfolio is necessary to enable this functionality.
Conclusion
With the Doctor Appointment Booking feature, WhatsDiscuss simplifies the scheduling process for clinics and enhances patient satisfaction. This comprehensive tool not only saves time but also improves the overall management of patient appointments.