WhatsApp Profile Business Compliance Info

To ensure your business complies with regulations and maintains a professional presence, follow these steps to update your compliance information on WhatsApp.

1. Open WhatsApp Profiles Screen:
   To access and update your business compliance information, follow these steps:
   • Click on the Icon Navigation Card featuring the Phone icon on your dashboard.
   • Alternatively, navigate through the drawer menu by selecting WhatsApp Business Account and then WhatsApp Profiles.
2. Select the WhatsApp Profile:
   Find the WhatsApp profile for which you want to update the compliance information:
   • Hold the WhatsApp Profile you wish to edit.
   • In the opened card, click on the tile labeled Business Compliance Info.
3. Update Business Compliance Information:
   On the Business Compliance Info screen, you will see the following fields to update:
   • Entity Type: Choose from LLP, Sole Proprietorship, Partnership, Public Company, Private Company, or Other.
   • Is Registered?: Indicate if the business is registered.
   • Entity Name: Enter your business entity’s name.
   • Entity Type (if Other): Specify the entity type if you selected Other.
   • Grievance Officer Name: Provide the name of your grievance officer.
   • Grievance Officer Email: Enter the grievance officer’s email address.
   • Grievance Officer Landline: Provide the grievance officer’s landline number.
   • Grievance Officer Mobile: Provide the grievance officer’s mobile number.
   • Customer Care Email: Enter the customer care email address.
   • Customer Care Landline: Provide the customer care landline number.
   • Customer Care Mobile: Provide the customer care mobile number.

Once you’ve updated the necessary fields, the changes to your business compliance information will be applied to your WhatsApp profile.